Shipping & Delivery
Under the influence of the coronavirus, the airline industry has been hit hard. Most airlines announced that they would drastically reduce the flights and air cargo capacity. Over 90% of international flights have been or will be suspended.
Affected by local quarantine and customs clearance policies, the customs in most countries cannot process the clearance in time because of the limited manpower. Customs clearance is inefficient, and goods are stranded at the customs for much longer time than expected.
In the difficult air transportation conditions, we are still trying our best to find reliable airlines for our customers, contact the local customs to shorten clearance time. Please give us some more time.
| COUNTRY | STANDARD SHIPPING | |
| Cost | Shipping Time | |
| United States | FREE for orders over US$69 | 7-15 business days |
| otherwise US$6.99 | ||
| Canada | FREE for orders over US$69 | 7-20 business days |
| otherwise US$6.99 | ||
| United Kingdom | FREE for orders over US$69 | 7-20 business days |
| otherwise US$6.99 | ||
| Australia | FREE for orders over US$69 | 7-20 business days |
| otherwise US$6.99 | ||
| France, Spain, Germany, Italy, Portugal, Poland, Norway, Finland |
FREE for orders over US$69 | 7-20 business days |
| otherwise US$6.99 | ||
| All Other Countries | FREE for orders over US$69 | 10-20 business days |
| otherwise US$6.99 | ||
* Important Notes
Please pay attention that only the following 30 countries are available in our delivering service: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Russian Federation, Slovenia, Sweden, Switzerland, United Kingdom, United States.
Your order may be shipped in different packages, please don't worry if you didn't get all items at the first package, we must ship other items in other packages.
Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
It can take a few days following order shipment before the tracking number becomes active on the courier's system.
If the information has not appeared on the courier's website, please try again later.
If you have any questions, please contact us, we'll deal with it as soon as possible.
Total Delivery Time = Processing Time + Shipping Time
* What is item processing time?
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 4 business days; However, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process.
